Refund policy

Return & Refund Policy

No Returns & No Refunds

All sales are final. We do not offer returns, exchanges, or refunds once an order has been placed and delivered.

By completing a purchase, you acknowledge and agree that items are non-refundable and non-returnable, except where required by applicable law.


Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon receipt.

If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery at info@unionjackofficial.com with:

  • Your order number

  • Clear photos or videos showing the issue

If the claim is approved, we may, at our sole discretion:

  • Replace the item, or

  • Offer an alternative resolution

Refunds will not be issued.


Exceptions / Non-Returnable Items

All items are non-returnable, including but not limited to:

  • Sale or discounted items

  • Custom or personalized products

  • Gift cards

  • Personal care items

  • Perishable goods

  • Hazardous or flammable materials


Exchanges

We do not offer exchanges.
If you wish to receive a different item, you must place a new order.


Contact Us

For any questions regarding your order, please contact:
📧 info@unionjackofficial.com