Refund policy
Return & Refund Policy
No Returns & No Refunds
All sales are final. We do not offer returns, exchanges, or refunds once an order has been placed and delivered.
By completing a purchase, you acknowledge and agree that items are non-refundable and non-returnable, except where required by applicable law.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon receipt.
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery at info@unionjackofficial.com with:
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Your order number
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Clear photos or videos showing the issue
If the claim is approved, we may, at our sole discretion:
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Replace the item, or
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Offer an alternative resolution
Refunds will not be issued.
Exceptions / Non-Returnable Items
All items are non-returnable, including but not limited to:
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Sale or discounted items
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Custom or personalized products
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Gift cards
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Personal care items
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Perishable goods
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Hazardous or flammable materials
Exchanges
We do not offer exchanges.
If you wish to receive a different item, you must place a new order.
Contact Us
For any questions regarding your order, please contact:
📧 info@unionjackofficial.com